Privacy Policy

Introduction

CurlyJoCreation operates this website to showcase and sell handmade needlefelt artwork, share updates about the studio, and connect with customers and fellow art lovers. Information that you provide through the website may be recorded in different ways, and this policy describes how CurlyJoCreation handles that information in line with UK GDPR and the Data Protection Act 2018.

By using this website, you agree to this policy.

Intent

The information you provide is intended to be used only in the context of this website and the activities CurlyJoCreation undertakes, such as fulfilling orders, responding to enquiries, and providing customer support. It is not used or shared outside that context.

Information Collected

Account and order information Where a registration or checkout facility is available, your details (such as name, email address, and delivery address) will be recorded and used to identify you, process your order, arrange delivery, and provide customer support.

Application information Other data may also be recorded, for example messages sent through the contact form, and will be used in the context of that enquiry.

Payment information Payments are handled by trusted third-party payment processors via Squarespace Commerce. CurlyJoCreation does not see or store your full card details.

Networking information The Internet works by sending information between servers and clients (such as browsers) identified with "IP addresses". IP addresses are logged together with the time, page requested, and browser type as part of the site's normal operation, and are used to record general activity on the site. No directly identifying personal information is stored in these logs.

Location of Data

This website is hosted by Squarespace, and data may be stored on Squarespace's servers, which include locations in the United States and the European Union. Where data is transferred outside the UK, appropriate safeguards are in place in line with UK GDPR requirements.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to help understand how visitors use the site. Google Analytics uses cookies, which are small text files placed on your device, to analyse site usage. Information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Your Rights

Under UK GDPR you have the right to access the personal information Curly Jo Creation holds about you, to ask for it to be corrected or deleted, to restrict or object to its processing, and to request data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, please get in touch via the contact page on this website.

Other Sites

The website may contain links to other websites. CurlyJoCreation is not responsible for the privacy policies or content of those sites.

Contact

If you have any questions about this privacy policy or how your information is handled, please get in touch via the contact page on this website.